The basic board spec shows it does not have a Serial port. However it does have an Intel Management Engine interface for which the drivers should be here.

Printer Software and Drivers - HP Support Forum. In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2. I've looked at every manual, forum, post, suggestion and can find NOTHING that refers to why an external DVD player, connected to the front panel inputs of an HP Pavilion Media Center desktop pc model no. M7470N, is not recognized as being connected.

If you read the driver page it informs that if these drivers are not installed it shows as missing drivers for a Simple Communications controller.

To be clear serial ports are legacy devices and seldom used today. If not actually needed the lack of drivers for this specific device would have no effect on the system

• Installing HP drivers on Windows 7. Jan 22, 2009 hardware, software. Paste the path to the folder with the driver files into the text box/drop down list.
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The specification also says nothing about a parallel port (Lpt1). Do you have an expansion card into which you plugging in the printer. The socket would not be in the main group of connectors but separate and in the vertical slots. Some port expansion cards had both Serial and parallel ports so this might be the missing driver. If so you would need to identify what the card is and find the appropriate drivers. Unfortunately it is highly likely they would not be available for Windows 7.

The spec of the Printer does not show USB so have you got a USB to Parallel converter, In which case that is going to need drivers itself. Venerable and functional it may be but the 710c is a very old printer and although it may work if set up right is not supported on Windows 7.

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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.

Data gathered:

• Operating system
• Browser version
• Computer vendor
• Product name/number
• Serial number
• Connection port
• Driver/device description
• Computer and/or printer configuration
• Hardware and software diagnostics
• HP/Non-HP ink and/or HP/Non-HP Toner
• Number of pages printed

Installed Software Details:

• HP Support Solutions Framework - Windows Service, localhost Web server, and Software

Removing Installed Software:

• Remove 'HP Support Solutions Framework' through Add/Remove programs on PC

Requirements:

• Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
• Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+

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